We’re pleased to announce we’ve appointed Karen Poole as our new Managing Director.

Karen has worked for Browns for 13 years and knows the company inside-out, having worked as a consultant, trainer and operations manager.

The new position will see her oversee the management of the company, but she will continue to provide advice, guidance and support to clients.

Director and Owner Steve Ruddick said: “I’m delighted to be handing the day-to-day running of the company to Karen, she has supported Browns for over a decade and I know has some exciting ideas for the future.”

The news is part of Steve’s five-year retirement plans which include reducing his management role to concentrate on training and enjoying time away from the office. He will remain sole owner of the company.

Karen added: “We’re a close-knit team at Browns and I want to ensure we continue to provide a personal and tailored service to clients and delegates.”